Knoxville, Tennessee  ·  Full-Service Auto Repair

Quality serviceat a fair price.

North Knoxville trusts Webb's to fix what's actually wrong, explain it in plain terms, and charge what the job is worth. No guesswork. No upsell.

  • 4.7★162 Google reviews
  • Mon–Fri7:30am – 5:30pm
  • Honest diagnosisYou approve before we fix
4.7 Average rating on Google
162 Customer reviews
88% Five-star reviews
M–F Open 7:30am – 5:30pm

What we do

One shop for the whole car.

Diagnostics, repair, and maintenance for cars, trucks, and SUVs, from a quick oil change to a transmission you thought meant a new vehicle.

  • Diagnostics & check-engine

    A light on the dash is a question, not a verdict. We read the codes and find the real cause before quoting a repair.

  • Brakes

    Pads, rotors, calipers, and lines. We measure what's left and replace what's worn, not what isn't.

  • Tires & repair

    Flat repairs, mounting, balancing, and rotations to get the most miles out of the rubber you've got.

  • Batteries, alternators & electrical

    Won't start? We test the charging system instead of guessing, so you replace the part that actually failed.

  • Engine repair

    Belts, hoses, gaskets, timing, and the noises you can't quite describe. Diagnosed first, fixed second.

  • Transmission service

    Fluid service, diagnosis, and replacement. We'll tell you honestly whether it's a repair or a rebuild.

  • Heating & air conditioning

    Recharge, leak diagnosis, and component repair so the cab is comfortable in a Tennessee July and January.

  • Oil, fluids & maintenance

    Oil and filter changes, fluid exchanges, and the routine upkeep that keeps the big repairs from finding you.

  • Suspension & alignment

    Shocks, struts, steering, and alignment. We chase down the pull, the bounce, and the uneven tire wear.

Not sure what's wrong? That's the job. Tell us what it's doing and we'll take it from there.

Why Webb's

The word that keeps
coming up is honest.

Across 162 reviews, neighbors don't lead with horsepower or turnaround time. They lead with trust. Fair pricing. No upsell. A shop that tells you the truth about your car, even when the truth is cheaper.

  • 01

    We diagnose before we quote

    One customer was told by two other shops he needed a new alternator. We tested it. He didn't. You approve the work before a wrench turns.

  • 02

    We fix what's wrong, and only that

    No padded invoices, no "while we're in there" surprises. The estimate you approve is the price you pay.

  • 03

    We explain it in plain English

    You'll leave knowing what failed, what we did, and what to keep an eye on next, without the runaround.

From the people who drive home

4.7 stars, 162 reasons.

4.7 / 5 on Google
  • We have been using Webb's for several years and fully trust their mechanics. Great service and very reasonable prices. Our son is a master mechanic in another state, so for us to trust Webb's is high praise indeed.
    A. YoungGoogle review · Local Guide
  • Two places told me I needed a new alternator. I told Brian that's what I needed when I dropped it off, and they actually tested it first. Honest people who do the work right.
    Mike M.Google review · Local Guide
  • I've been using Webb's for years and I'm so pleased with the service and friendliness of the staff. As a retired fleet manager, I recommend them for all your auto needs. They are fair and honest.
    Annette S.Google review

Read all 162 reviews on Google

Start here

Tell us what it's doing.

Send the basics and we'll get back to you with next steps and a fair estimate. Prefer to talk it through? Call the shop, we answer the phone.

  • No obligation, no pressure
  • We confirm the work before we start
  • Real people, not a call center
(865) 339-4950
Service Request NO. 000

We'll only use your number to talk about your car.

Good to know

Questions, answered
straight.

  • Calling ahead helps us plan your day and get you in and out faster. Send a request here or call the shop and we'll find a time that works.

  • Always. We diagnose the problem, explain what we found, and give you a price. Nothing gets fixed until you say go.

  • Cars, trucks, and SUVs, most makes and models, foreign and domestic. If you're not sure, ask and we'll let you know.

  • 7608 Norman Jack Ln in North Knoxville, just off Emory Road near I-75. We're open Monday through Friday, 7:30am to 5:30pm, and closed weekends.

  • Yes. Webb's has a wheelchair-accessible entrance and parking.

Find the shop

Visit Webb's.

Hours

Monday7:30am – 5:30pm
Tuesday7:30am – 5:30pm
Wednesday7:30am – 5:30pm
Thursday7:30am – 5:30pm
Friday7:30am – 5:30pm
SaturdayClosed
SundayClosed

Address

7608 Norman Jack Ln
Knoxville, TN 37938

Get directions →

Phone

(865) 339-4950

Wheelchair-accessible entrance

Open in Google Maps →