Knoxville, Tennessee · Full-Service Auto Repair
Quality serviceat a fair price.
North Knoxville trusts Webb's to fix what's actually wrong, explain it in plain terms, and charge what the job is worth. No guesswork. No upsell.
- 4.7★162 Google reviews
- Mon–Fri7:30am – 5:30pm
- Honest diagnosisYou approve before we fix
What we do
One shop for the whole car.
Diagnostics, repair, and maintenance for cars, trucks, and SUVs, from a quick oil change to a transmission you thought meant a new vehicle.
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Diagnostics & check-engine
A light on the dash is a question, not a verdict. We read the codes and find the real cause before quoting a repair.
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Brakes
Pads, rotors, calipers, and lines. We measure what's left and replace what's worn, not what isn't.
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Tires & repair
Flat repairs, mounting, balancing, and rotations to get the most miles out of the rubber you've got.
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Batteries, alternators & electrical
Won't start? We test the charging system instead of guessing, so you replace the part that actually failed.
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Engine repair
Belts, hoses, gaskets, timing, and the noises you can't quite describe. Diagnosed first, fixed second.
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Transmission service
Fluid service, diagnosis, and replacement. We'll tell you honestly whether it's a repair or a rebuild.
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Heating & air conditioning
Recharge, leak diagnosis, and component repair so the cab is comfortable in a Tennessee July and January.
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Oil, fluids & maintenance
Oil and filter changes, fluid exchanges, and the routine upkeep that keeps the big repairs from finding you.
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Suspension & alignment
Shocks, struts, steering, and alignment. We chase down the pull, the bounce, and the uneven tire wear.
Not sure what's wrong? That's the job. Tell us what it's doing and we'll take it from there.
Why Webb's
The word that keeps
coming up is honest.
Across 162 reviews, neighbors don't lead with horsepower or turnaround time. They lead with trust. Fair pricing. No upsell. A shop that tells you the truth about your car, even when the truth is cheaper.
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01
We diagnose before we quote
One customer was told by two other shops he needed a new alternator. We tested it. He didn't. You approve the work before a wrench turns.
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02
We fix what's wrong, and only that
No padded invoices, no "while we're in there" surprises. The estimate you approve is the price you pay.
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03
We explain it in plain English
You'll leave knowing what failed, what we did, and what to keep an eye on next, without the runaround.
From the people who drive home
4.7 stars, 162 reasons.
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We have been using Webb's for several years and fully trust their mechanics. Great service and very reasonable prices. Our son is a master mechanic in another state, so for us to trust Webb's is high praise indeed.
A. YoungGoogle review · Local Guide -
Two places told me I needed a new alternator. I told Brian that's what I needed when I dropped it off, and they actually tested it first. Honest people who do the work right.
Mike M.Google review · Local Guide -
I've been using Webb's for years and I'm so pleased with the service and friendliness of the staff. As a retired fleet manager, I recommend them for all your auto needs. They are fair and honest.
Annette S.Google review
Start here
Tell us what it's doing.
Send the basics and we'll get back to you with next steps and a fair estimate. Prefer to talk it through? Call the shop, we answer the phone.
- No obligation, no pressure
- We confirm the work before we start
- Real people, not a call center
Request sent.
Thanks. We'll be in touch shortly during shop hours. If it's urgent, call us at (865) 339-4950.
Good to know
Questions, answered
straight.
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Calling ahead helps us plan your day and get you in and out faster. Send a request here or call the shop and we'll find a time that works.
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Always. We diagnose the problem, explain what we found, and give you a price. Nothing gets fixed until you say go.
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Cars, trucks, and SUVs, most makes and models, foreign and domestic. If you're not sure, ask and we'll let you know.
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7608 Norman Jack Ln in North Knoxville, just off Emory Road near I-75. We're open Monday through Friday, 7:30am to 5:30pm, and closed weekends.
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Yes. Webb's has a wheelchair-accessible entrance and parking.
Find the shop
Visit Webb's.
Hours
| Monday | 7:30am – 5:30pm |
|---|---|
| Tuesday | 7:30am – 5:30pm |
| Wednesday | 7:30am – 5:30pm |
| Thursday | 7:30am – 5:30pm |
| Friday | 7:30am – 5:30pm |
| Saturday | Closed |
| Sunday | Closed |